Customer Support

Monday to Friday 11am - 5:30pm GMT
Weekends/Out of Hours


Orders placed on our website can be paid for by debit card, credit card or PayPal. You can also choose to pay by cheque or bank transfer if you prefer.

Paying Online

Online payment options - visa, paypal, mastercard, american express
Through SagePay we accept most major cards: Visa, Mastercard, Visa Electron, Visa Debit, Maestro and Mastercard Debit. You can pay with PayPal using either your debit/credit card (including American Express), or the funds in your PayPal account if you have one.

Paying by Cheque or Bank Transfer

Pay by cheque or bank transfer
If you choose the option of paying by cheque you will need to write your order number on the back, and you’ll be given the address to send it to when you complete the order. Similarly if you select the option of bank transfer, the confirmation screen and email will give you our bank details. Please use your order number as the reference. With either of the latter payment options, your order is held until cleared payment is received.


We send a despatch note with your order. If you also need an invoice, that’s no problem – when you get to the checkout please request one in the Order Notes box.

Credit Card Security

Credit Card Security
We use PayPal and SagePay (formerly known as Protx) as our payment service providers. Both are secure and fully compliant with all the latest industry standards for security. When you place your order with us, and proceed to making your card payment, you will be entering your card details directly into the PayPal or SagePay system and you will be charged at that point. Although we have a record of the transaction, Simon Lucas Bridge Supplies Limited does not hold any of your card details and cannot access them. By using these systems, we are confident that we are offering you top level security.